AI & AUTOMATION
Useful AI. Simple automation. Less repetitive work.
Practical AI automation for UK businesses that want to answer customers faster, organise enquiries and make everyday processes easier — without turning everything into a complicated technology project.
PRACTICAL AI SERVICES
AI should solve a problem — not create another one.
Many small businesses do not need complicated artificial intelligence systems. They need useful AI chatbots, assistants and automation tools that can answer common questions, collect better enquiries and reduce repetitive work.
Valendra helps businesses configure practical AI tools around real business needs. We use suitable, established third-party platforms rather than adding unnecessary technical complexity.
The aim is simple: use AI where it can genuinely make the customer experience or day-to-day business process easier, while keeping people in control.
Prices marked FOUNDING −30% are introductory prices available to our first eligible clients. Third-party software subscriptions, licences and usage charges are not included unless specifically stated in your proposal.
Website AI Chatbot Setup
Add a simple branded AI chatbot to your website to help visitors find information, answer common questions and reach the right next step.
What's included
- Short requirements discussion
- Selection of a suitable third-party chatbot platform
- Basic chatbot setup and configuration
- Brand colours and basic appearance configuration where supported
- Business information and common questions setup
- Basic contact or enquiry direction
- Website installation or embedding where technically supported
- Testing of common customer questions
- Simple handover guidance
Not included: chatbot software subscriptions or usage charges, custom AI model development, complex integrations, large knowledge databases, ongoing management, unlimited content entry or guaranteed accuracy of AI-generated responses.
AI FAQ Assistant
Create a more useful AI assistant based on approved information about your business, services and frequently asked customer questions.
What's included
- Short business requirements questionnaire
- Review of supplied website and business information
- Organisation of common customer questions
- Preparation of basic FAQ knowledge content
- Assistant configuration using a suitable existing platform
- Basic tone and response guidance
- Website integration where technically supported
- Testing of common questions and responses
- Simple handover guidance
Not included: custom AI model development, large document databases, specialist legal, medical or financial advice systems, third-party software charges, complex integrations or guaranteed accuracy of AI-generated responses.
AI Lead Qualification Assistant
Help website visitors provide useful information before an enquiry reaches your business, so you can understand what they need and respond more efficiently.
What's included
- Short requirements discussion
- Basic customer enquiry journey planning
- Lead qualification question setup
- Contact information capture where supported
- Basic enquiry categorisation
- Direction to an agreed contact or next step
- Website integration where technically supported
- Testing of the enquiry journey
- Simple handover guidance
Not included: purchased leads or contact databases, guaranteed lead numbers, advertising campaigns, complex CRM development, custom software, complex integrations or third-party platform charges.
Simple AI Business Assistant
Set up a straightforward AI assistant around one clearly defined business need, such as organising information, helping with common internal questions or supporting a repetitive process.
What's included
- Short business needs discussion
- Identification of one suitable use case
- Selection of an appropriate existing AI platform
- Basic assistant configuration
- Preparation and organisation of supplied information
- Basic instructions and response guidance
- Testing
- Reasonable adjustments during initial setup
- Simple handover guidance
Not included: proprietary AI development, custom software applications, enterprise systems, complex API development, large data migrations, regulated automated decision-making or third-party software and usage charges.
KEEP IT PRACTICAL
Where simple AI can help.
The goal is not to replace the human side of your business. It is to reduce unnecessary repetitive work and help customers reach the information or person they need.
Answer common questions
Help visitors quickly find information about services, processes, opening hours, locations or frequently asked questions.
Capture better enquiries
Ask useful questions before a customer submits an enquiry so your business receives clearer and more organised information.
Reduce repetitive work
Use a simple AI assistant for an appropriate repetitive task while keeping important decisions and customer relationships under human control.
AI Chatbot Support
For businesses with a Valendra-configured chatbot or AI assistant that need basic ongoing checks, small content updates and minor adjustments.
What's included
- Basic monthly system check
- Up to 30 minutes of small FAQ or content updates per month
- Minor response or instruction adjustments
- Basic troubleshooting of the Valendra-configured setup
- Email support for the supported setup
Not included: third-party subscriptions or usage charges, major rebuilds, new assistants, complex integrations, custom development, unlimited support or unused time carried into future months.
Standard £70/month
AI still needs human judgement.
AI-generated responses can be incomplete or incorrect. Businesses remain responsible for reviewing how AI tools are used and for important decisions, customer commitments and information provided through their systems. AI assistants should not be relied upon as a substitute for professional legal, medical, financial or other regulated advice.
HOW IT WORKS
Start with the business problem, not the technology.
We first look at what you are trying to improve. Only then do we consider whether AI is actually the right tool.
AI WITHOUT THE COMPLEXITY
Not sure whether your business actually needs AI?
You may not need it. Tell us what is taking too much time or where customers are getting stuck. We can look at the problem first and identify whether a simple AI tool could genuinely help.